Zoom recently released an article discussing reasons that office managers love Zoom phone. Through the pandemic, Zoom has become a household name for video conferencing. Though many now know that Zoom also offers a comprehensive phone solution, assessing the benefits through the eyes of an office manager may be a great way for your organization to decide if Zoom phone is the right solution for you.
- Effortless Management
Time is money so it’s no surprise that Zoom prioritized this benefit first. Managing your system can be a complex and timely process but Zoom phone provides a streamlined and efficient approach. In the Zoom admin portal, an office manager can change permissions, provision new users, and adjust call packages quickly and conveniently. Additionally, if your organization utilizes Zoom for its meetings, you’ll have quick access to meetings management features on your dashboard, eliminating the need to view different interfaces.
- Easy Issue Resolution
Traditionally when an issue arises, an office manager may need to attempt to diagnose the issue, submit a trouble ticket, get on the phone with support, etc. With Zoom, the process becomes much more simplified. Within the Zoom dashboard, you can quickly diagnose issues, ensure call performance and efficiently determine if the issue is a quick fix or if you need further assistance from IT.
- Voicemail Transcription
The days of sitting down at your desk and playing back the countless voicemails awaiting your attention are thankfully long gone. With Zoom phone it’s as simple as checking voicemail transcriptions in your email, determining the priority of calls, and responding to them in the order you deem necessary. What was once a time-consuming task is now reduced to simply checking your email.
- Simplified Comms Workflows
Zoom phone enables your origination to setup auto attendants that can ensure your customers can reach the correct party without the need to connect to your front desk assistant or operator. You can even allow your customers to reach someone after you’ve closed by utilizing business hours routing to set up after-hours routing.
These are just a few of the reasons office managers are loving Zoom Phone. If your organization is ready to take the next step in consideration for Zoom phone, please fill out the form below and we’ll be in contact with you soon!
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VIcom is well experienced in communication solutions. Moreover, VIcom assists many organizations in simplifying and enhancing their ability to communicate efficiently.
We are also Virginias’ premier technology solutions integrator for Audio Visual, Unified Communications, Security Applications, Cloud & IT, Church AV Systems, and Educations AV Solutions. Moreover, we are proud to serve clients throughout the mid-Atlantic region of Virginia. For example, Virginia Beach, Chesapeake, Norfolk, Portsmouth, and Suffolk, VA. Also providing service to customers in Newport News, Hampton, Poquoson, Yorktown, Williamsburg, Tabb, Grafton, and Seaford VA.
Furthermore, we have an office in Richmond, VA, better serving clients in the Northern Virginia region, including Richmond, Powhatan, Colonial Heights, Chester, Petersburg, Chesterfield County Midlothian VA.
For more information, call: (757) 490-7777. Please be sure to follow VIcom on Linked In.
Keywords: Zoom, Zoom Phone, Office Phone