While an on premise telephone system is still an option for your business, many organizations are choosing a cloud based system. These systems offer call routing, automated greetings, voicemail, conference calling, call recording, and many other features you are familiar with on a traditional phone system. Hosted systems piggy-back on your data network and typically do not require equipment to be installed onsite, other than the physical phones. The system is provided with a monthly per user op-ex pricing model that can range from $20-$50 per user per month, depending on the features and provider. There are multiple factors to consider when choosing the right system for your office.