Optimizing business processes and productivity
There are varying definitions for unified communications. A basic definition is “communications integrated to optimize business processes and increase user productivity,” but such integration can take many forms, such as: users simply adjusting their habits, manual integration as defined by procedures and training, integration of communications into off-the-shelf tools such as Outlook, Notes, BlackBerry, Salesforce.com, etc., or purpose-specific integration into customized applications in specific operating departments or in vertical markets such as healthcare.
Unified communications is an evolving set of technologies that automates and unifies human and device communications in a common context and experience. It optimizes business processes and enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies.
“The team you sent out was fast and efficient, they did an excellent job.”
– Norfolk Public Schools
Our staff is highly trained and certified on AVAYA and Samsung product lines. The certification process is in place to ensure you will always be offered the right solution the first time – every time.
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